Secondary Menu

Important news about DIAL

Following the recent Community Wellbeing Tender we are sorry to have to announce that from 1st April 2019, DIAL Solihull will not be delivering any contracts on behalf of Solihull Council. We were a partner in a larger bid led by Citizens Advice Solihull Borough. Unfortunately, this bid was unsuccessful and the contract has been […]

DIAL Solihull Privacy Policy

Privacy Policy At DIAL Solihull, we are committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our office, access our website, or contact us by either e-mail or telephone. How we use that information, the conditions under which we may disclose it to […]

New opening hours

As from the 1st of April 2018 our opening hours will be changing. Monday by appointment only Tuesday 9am-5pm Wednesday 9am-5pm Thursday 9am -5pm Friday by appointment only Outside of these hours an answerphone service is available on 0121 770 0333. Alternatively please use our web enquiry form We aim to respond to all enquiries […]

£500,000 secured for disabled children

The final quarter of 2016 saw DIAL begin to deliver a 12 month pilot to provide benefits advice and disability related information and advice to disabled children and their parents and carers.

Pat on the back for DIAL staff

DIAL Solihull also received a ‘Chairman’s Award, Highly Commended’ in the Solihull Together for Better Lives Awards. Staff were delighted with this award as it was the result of our clients taking the time and effort to nominate us. Many of the staff were mentioned personally in the nominations.

New model for community advice

DIAL Solihull can now offer appointments at the new Community Advice Hubs which are up and running at The Core in central Solihull and in the library in Chelmsley Wood. Clients can also continue to see us at our office in Kingshurst Parade. Referral pathways to other partners are firmly embedded in our working practices […]

Ready for Success

DIAL Solihull has been awarded the Ready for Success certificate for completing an intensive six-month business development and workshop programme provided by Solihull Council and Solihull Together for Better Lives.

‘DIY SOS’ office makeover, thanks to JLR

It’s been several years since our office at Kingshurst Parade was decorated by the NEC Group, so we were thrilled when Jaguar Land Rover (JLR) said they would help brighten up the place. In March, JLR sent a team of 15 people who gave two days of their time to transform the office and facilities […]